About: http://data.yelp.com/Review/id/AjGe9BMwy46QUEnijGPbOQ

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2010-12-17 00:00:00 (xsd:dateTime)
itemReviewed	Chelsea's Kitchen
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	I have to say, I DO like their food and the service is always pretty good. The atmosphere is great. HOWEVER, making reservations there is a different story. I had 7 people.. tried Chelsea's, Postinos, LGO... read below: My grandparents were in town, and can't really "wait at the bar" until a table is ready. They are old and tired. Hence, I tried to make reservations here, called 24 hours in advance... they told me they couldnt do it, but to come in anyway and 'wait at the bar' for a table. I told them I was going to be with some older people, and asked if there was anyway we could just call in 20 minutes beforehand and put our name on the list, so my grandparents wouldnt have to stand at the bar. They said they didnt do that. Seeing as it THE EXACT SAME THING as coming in to put my name on the list and wait twenty minutes there, I dont see the problem. I asked them politely if they could make an exception considering the situation... they said absolutely not. Where I come from, restaurants will try everything they are capable of to accommodate their guests. This IS NOT what Postino's or the LGO owners do at any of their restaurants. After talking to Postino's, I tried Chelsea's and LGO and got the same answer. I also tried Chelsea's, which takes reservations for less then 10 but got the same story, they were booked and we could wait. Also asked them about calling in when we were on our way b/c I was with two older people who could not stand long... they said no way. I own two restaurants, I can tell you-- this is not appropriate customer service. Its also not very moralistic. If a frequent customer explains a situation, seeking a little help, and its not ridiculous, the restaurant shoud be happy to do it. Seems as if the LGO owners have taken a cue from Houston's... which is the type of place that gives Scottsdale a bad reputation. The type of service that scares out-of-towners away from Arizona because we are too "snooty."
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Courtney

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