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| - If I could rate this negative stars, I would. I have been taking my nephews here since they opened. Our experiences have been great until today!
1st...we weren't 2 steps in to store before the clerk listed half a dozen things my boys could not do. Dont touch the jerky barrel, don't touch the samples, don't touch the refrigerator section. Now mind you, they bring their own money and are 12 & 15. They are not hyper and they are very respectful.
2nd....our total was $80 and change. I give her $44 and want the balance on a card. She takes the cash, then takes a personal phone call while she is running card. She hands me a slip to aign for the total purchase amount. She tells me that's just the total, not what I charged your card. I check the account on my phone and show her she charged me more than $36. She argued with me then told me she could not give me the $44 in cash back. Said there are not refunds. She proceeds to call her manager and continues to tell him the wrong thing.
Finally afer 15 minutes she gives me my $44.
3rd...she refused to let me apeak to her manager, put her hand in my face and was beyond rude.
As I said, I used to love this place. Whether it be new staff or bad management, I don't know, but I will never return.
One more thing, apparently if you are under 18, they do not want your business. Ahe took a call while we were there and told someone that kids under 18 were not allowes. The reason....get this, they sale hot sauce and have nuts out for samples. Are ypu f**king kidding me! Well walmart sales hot sauce and has nut samples too. So I guess they think that those under 18 are too stupid to realize hot sauce is hot and if you're allergic to nut you should not sample.
Change your staff and rules!
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