It was very easy to make an appointment at this location, the guy who scheduled it was very nice & thoroughly explained the procedure. I was asked to arrive 30 minutes prior to my scheduled MRI time to fill out paperwork, which took about 10 minutes at most. While I did not go back for my MRI until 30 minutes after my scheduled time, this is no different than any other doctor that I've seen. The MRI technician talked to me via headphones through the whole procedure which made me feel much more comfortable and at ease. While I hope I never have to visit this type of facility again, if I do then this will be the location of my choice.