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  • My first time with Vision Center. It was recommended by a friend; she said it's not as expensive as most optical centers. I'd say disappointing. (Maybe should've stayed with Visionworks; I was charged approximately the same) 1st, very few choices on frames. 2nd, I got a call saying that my glasses were ready. So on my day off I went there expecting to just gey my glasses, double check it & go. Unfortunately not - lens were not in the frame; it was still detached. Lady at the reception, who was very nice & apologetic, had a hard time latching it to the frame. There was a scratch on one of the lens. In my mind I'm like, seriously??? Not much 'quality control' & I was misinformed. Even the lady was perplexed about the situation - glasses not ready as was said, scratch on the lens. I'm not even sure if the lens are actually mine! Got to o have it double checked. On the upside, the doctor and staff are very nice & pleasant. Except for the lady who assisted us with the frames & stuff first day we came. 'Snobby' demeanor; I don't think she was having a nice day at work. My scratched lens will be replaced for free but I was told it's gonna take another 3 weeks. They had me take the glasses home so I can get used to it. Overall, I'd only give them 2.5 stars but since majority of the staff are nice, a 3 will suffice.
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