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| - I helped my parents, assisting them in the search for an RV. We would search and search for RV's, and finally found the one mom wanted at La Mesa RV. I believe that Frank was the one who helped us over the phone. Very nice fellow. He did the things we asked of him. We are states away, so we needed to be sure that this motorhome was going to be what we wanted. We worked with him via e-mail, text, conversation on the phone and photo's, as well as scanning. He was super-good. I recommend him. So, because we would be flying down and picking this motorhome up, if it indeed met mom's expectations, we wanted an independent inspection. So now I have to tell you about who we hired, he was great. We used this company: RV Guy Mobile RV Service, 1-877-784-8988, rvguy.net, he was wonderful. He made the time to squeeze us into his schedule, he did a great job of checking out the vehicle on our behalf. Note: We asked him to do a pre-purchase inspection. He even drove it for us. What was also nice, is the guys at La Mesa RV know who he is, so they are familiar with him coming on site to do these inspections. It was such peace of mind, knowing someone was there on our behalf, checking things out for us. So, after hearing from him, mom decided to purchase. Now La Mesa RV had already told us that they were going to pick us up from the airport! So, we made our plans/reservations, and Frank picked us up in a beautiful, huge van.
While we were at La Mesa RV, they were super nice, super helpful and accommodating. When it was time to meet together to finish up the sale with the finance guy, he was also great. I wish I could remember his name, but he had black hair, I think. He was so patient, so nice, so friendly. He was on the ball. He had the papers for whatever was necessary to transfer the title, We were required to have "proof of insurance" before we could even take the vehicle off of the lot, otherwise they would have had to assign it to us. The process that day, all included, was timely; however, this should be expected on such a purchase.
Also, just an fyi; people buying motorhomes need to be aware that the "lemon law" does not apply to motorhomes. It is up to you, the purchaser, to be aware of the potential problems of a motorhome you are going to purchase. The folks are the middle men; in-between buyers, sellers, companies who wholesale; it' up to you folks to get these things checked out independently, even though they will inspect them for you. If something goes wrong with a motorhome, you should understand that it's up to you to have an independent inspection. It's not La Mesa RV's fault if something goes wrong.
Also, after reading a review below, folks need to know - there are multiple finance people. Before you go to the purchase of an RV meeting with the finance person, read through reviews and have your questions in hand. You should ask things like, is there a document fee? A PDI (pre delivery inspection) fee? What other fees might there be? What happens if my credit is bad? What if I pay cash? When will I get a title? What if the motorhome was consigned? (And so on and so forth.)
So finally, I have to say... Pretty much, an excellent experience. The four of us flew down from states away to Phoenix, AZ, where Frank picked us up. It was a very good, very professional and very pleasant overall experience. ((On that note... WAAAAAAAAAaaaaaay better and THOUSANDS of dollars less expensive than what it cost with the local dealers in my state who tried to charge my mom $2500 PDI (bogus $$) when we were going to take a motorhome in for private pre-purchase inspection... Watch out for those kinds of dealers -- ask questions before you go. LA MESA RV in MESA, AZ WAS GREAT!!!
Then, we got in mom's new motorhome and I drove the motorhome ALL THE WAY HOME!!! We drove, probably about 1500 miles home. Motorhome drove home through desert heat, cold temperatures, the tires were great, the engine was great, ALL WAS GREAT!! Again, I highly recommend RV Guy Mobile RV Service, 1-877-784-8988 for independent pre-purchase inspection. :)
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