I did not purchase my Jetta at Camelback but I have had almost all of my service done there.
Last year my car battery died which triggered my stereo to go into anti theft mode. I called the dealership and I was quoted $69.99 to take stereo out and get code.
I was not pleased at all with that quote as it is not a very labor intensive issue at all. I waited a few days and called back. This time I was quoted $135.00!!
I am and was not expecting to get anything for free, but I htought those quotes were a bit excessive.
I have now found a dealership in North Scottsdale that is going to do the job for free. I now have to drive 50 miles round trip rather than 2 to get this done.
I am just very disappointed in this dealership especially since I had always had great experiences before.