UPDATE: So after I posted a negative (not mean though) comment on the Venetian's Facebook page, I immediately got a private FB message and a call on my cell phone from someone from their guest relations! Mind you I posted this FB message around 10-11 PM, and by 10 AM the following morning, they were already contacting me! So I told the guest relations rep what exactly happened with that rude manager with the cul da sac hairline. She apologized profusely. Then she saw in the computer that I would be returning to the Palazzo in September. I told her it was for my honeymoon. So she told me she would not only, upgrade my suite, but also let us check in through the "Invited Guests" counter. Super cool! Anyhow, when we checked in, we were greeted with gourmet chocolates on our table with a note of well wishes. Okay, Venetian, I forgive you and we are friends again. LOL!