I had my first ever collision when I got clipped in the rear right wheel. The suspension was messed up, and I had to get it towed to a collision center. This place came up as recommended both by Volkswagen and my insurance carrier, State Farm. That made the tow free and price negotiations for the repairs headache free.
Repairs were done rather quickly (within a few days). There was a bit of an issue with the suspension, still - so I brought it back in, they made some adjustments, and it was good to go just like that. They were very professional and easy to work with.
Side note: I can't spend a ton of time on the phone during the day as I have a desk job that requires me to multitask and keep shifting my attention from one thing to another. They are great with using email to communicate status, estimates, etc. If I'm ever unfortunate enough to get into another collision, I'll be calling these guys right away.