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  • Oh my gosh worst experience EVER!!! So first day we moved to Arizona we had to get groceries. Closest one was this Bashas in Gilert Road. We went in and actually liked that they had lots of good looking produce and they even had ceviche which is one of my favorites. I hadn't had it for over 20 years. So after we got everything we needed. The cashier asked us if we had Bashas's card. We said no we just moved here. She said oh this will save us more money and she gave us a paper fill out for this card. Well after that somehow the register had cleared everything we bought before checking out so she had to do it over again. Then when the receipt printed it printed double and so it looked like we were charged double for everything. We had to get help from the manager and instead of just crediting the full amount and doing the whole process from start he credit each one by one, then do the check out again. This process took over 90mins. We were so exhausted. And then he had the nerve to give us 10 dollars for our trouble. This experience was SO terrible we have not gone in there since. We are only shopping at Frys and other grocery stores. We have boycotted Bashas after this experience even though it's right by our house. Now Frys in Gilbert, AWESOME! Staffs are super friendly and I love their produce and meat department. It's our favorite grocery store.
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