I went here a few days ago for their Saturday deal to get a standard ear lobe piercing. It was pretty dead (there was one other person) since it was Christmas Eve. All of the employees were hanging out in the front and were every welcoming. Like the other reviews say: you must fill out the form and pay before getting your piercing done.
I got pierced by Taylor, who was incredibly nice. She marked my ears and had me double check before piercing them. There was no immediate rush from the process and told me to breathe in and out as she did each ear. And before I got to ask, she mentioned to pick up the after-care instructions at the front but luckily, she had some at her station!
Although where you'd get your piercing or tattoo done is an open space, it's a decent place if you want a cheap, quick piercing (especially during their Saturday deal - a piercing for $17). Just keep in mind about the time you're going at because like other reviews have said, it can be a wait before your turn.
I might've gotten lucky with the no line/wait this time but I'll definitely be back in the future to get another piercing done, or rec to a friend.