I had my first experience with the Goettl when they came out to fix my AC. I was very impressed and completely satisfied with their service. Due to that first experience I decided to call Sunny Plumber when the chain in the toilet tank broke. I have an older toilet that I DID NOT want to give up but it also needed to be resealed. When I called Sunny Plumber I initially spoke to a woman named Miranda (I don't know her last name). Miranda was kind and helpful in setting up a date and time that was most helpful to my schedule. i give her 5 stars. Sunny Plumber sent a serviceman Named Eric Hirsch to fix my toilet. Eric was very friendly and professional and after inspecting my toilet, gave me three different options (including prices). His work was first class especially clean. I give Eric 5 stars.