I decided to write a review to go along with the 1-star reviews. You get what you pay for, and what you're paying for is a no-frills service for great quality product at just a fraction of a price of the next cheapest competitor. Have you looked online at some of those services? Even ones that offer amazing coupon rates don't come close to TPP's prices. On the other hand, if you're looking for hand-holding and flexibility, this probably isn't your place. They do gang-run printing, which means the quantities are fixed because every run is probably 1,000 sheets of 4' x 4' paper. That's how they can have such low prices, but yes, it does limit their flexibility. I'll admit it's been a couple years since I've used them (takes awhile to go through 5,000 business cards) so maybe in the past few months things have gone WAY downhill, but for now I'll give them credit where it's due - price and product.