Simon Medical will book an appointment time and keep you waiting for hours. I had to walk out two times for a Saturday appointment for a C.T. Scan. When the cat is away the mice will play. Patients in the waiting room were treated like cattle. The front office staff with the technicians were enjoying each other's company and patients were ignored. Before I had to leave without having the test performed I told staff I had to leave. They then stated we can bring you back right away. I rescheduled and having an appointment is useless. This was at the Thunderbird location in Glendale. This company has the proper equipment to perform the service. The problem is the help is allowed to run wild, and there is no accountability. I have always gad a better experience with Valley Radiology.