I have always had ADT for my alarm systems but was never happy with their install, service or equipment. I recently went to Bay Alarm and had my new system installed. To start with the sales people were awesome. They knew exactly what I needed and the best way to set up my system for my specific needs I was extremely happy with the man who installed, John. He was very knowledgeable and really cared about doing the perfect job. He happily amswered all of my questions and took the time to make sure I understood everything. I HIGHLY RECOMMEND!!