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  • So this review started as 1 star but I have to rate Lucille at red rock 5 stars. What changed my mind is the manager Jeff, who cares about customer service. I went as a last minute decision with my children and grandchildren. 2 who are 1 and 1 who is 2. We checked in and was told by the hostess it would be 15 minutes, then she said 25 minutes which would have been an acceptable wait time. But time passed and it was almost 40 minutes, the kids were getting antsy and hungry and the hostess had no idea of how much time to tell customers the wait is. Well after an hour, and much complaining, the manager Jeff stepped in, got a table together for us right away and gave us appetizers and kids meals . I'm glad we waited because our server was excellent, and the food was great! Thank you Jeff, we will be back with a reservation!
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