No clue why all the negative reviews lately. I LOVE this place. Have been a customer since 2013. They deep cleaned and restored a delicate Lambskin handbag for me for a super reasonable price of $50. It was done in 2 days. Yesterday I dropped off a brand new pair of chanel flats to get grips added on. The work was done super quick. Dropped off at opening and they were done by noon. I picked them up at 5pm after work. They were absolutely perfect and only $30. I will continue to go here due to their craftsman ship, fair prices, and quick turn around time. I didn't even have to ask for quick service either.