The first time I came here I was not impressed. I came in for a partial highlight and left feeling like my hair looked the exact same as it did when I came in. I felt like I was being rushed and I could still see my roots. When I told people I just got it highlighted they were shocked. I contacted the salon to tell them about my experience and they booked me to come in and fix it free of charge. I went to the same person I went to the first time and she did a much better job! The salon is laid out very well. They have separate areas for styling, color and washing and offer you wine or other drinks during your appointment. I'm glad I went back and gave them a second chance!