I've brought my vehicle here numerous times. Last Friday was the first time the wash left white steaks on my car. I explained to the first attendant and he pointed out steaks I the door I hadn't noticed then went to get his manager. I then explained to him that the Friday I came, I was in a rush and didn't notice the white steaks and even if I did, I didn't have time to come back as I was in a rush. Like leaving for las Vegas two hours late rushing. I thought it would be as simple as swinging back by as soon as I had time. Nope.
I was told that rain makes for a rewash but only with in 24 hours. And if you are not satisfied, you have to let them know at the time of your visit or you are s.o.l.
Oh, and after paying ANOTHER $5 (so now up to $15) my black car still has white steaks on it. Thanks.