If this review were solely based on their technicians performance I would give them 4 stars. Their work is consistently great. However, the customer service at Signature Nails could use a LOT of work.
They carry SNS which is my favorite hard gel but due to the unprofessional and rude demeanor of their receptionist I am choosing not to return to this salon. Management needs to reconsider who they have representing this business. I also have another friend who has stopped going here specifically because of the bad attitude given by the receptionist.
Their prices always fluctuate and if
You question why she strikes back at you with sass and argument. Shes young and has the attitude of a hormonal teenager. She's horribly rude on the phone and speaks to you like you're a 5 year
Old child. When I ask who I'll be scheduled with she's responds with "WHY?!" Last time I came
I placed $15 on the counter and asked
Her if she could please give it to the tech and without even looking up from her phone in her hand she responded "K". At that point I told her "Never mind I'll just do it myself." I walked out of there without another word from her and that's the last time I'll be back.
FYI - LV Nails on Eastern carries SNS gel also. The gel is the only reason I kept coming back. It's not worth the disrespect.