I'm going to settle in the middle and call this a 3.
I've had a few dining experiences that were 4's, including their:
Orval Bison burger (10/10)
Garlic ribbon fries (8/10)
Original ribbon fries (7.5/10)
Bavarian soft pretzel (8/10)
I've also had some not so great experiences including their:
Thai peanut wings (4/10)
-They were overcooked and just not a good flavor. (and I LOVE Thai peanut)
Beer cheese dip (5/10)
-Very bland, not much flavor at all
In one experience, my waitress was unable to get my World Tour Card to register the beers we tried. She said that if I took my receipt to my usual location, they would be able to take care of it. At my next visit (at my usual location) they explained that only Winks can enter their receipts into the system (because Winks had it on tap and my location only had it as a bottle) and they could do nothing for me. It was only a few beers, but the whole thing left me a little peeved.
I experienced slow service on all three occasions, but I attribute it to the times that I go there (either 5:30pm or noon). Both of these are peak times, so I don't hold it against them too much.
I love the Winking Lizard chain as a whole, this particular location not so much.
It was more out of convenience as I was working across the street at the Federal building.