I don't usually go to a hairdresser unless I have an event to go to...in this case a wedding. I used a groupon and called to set up an appointment. Mara was nice. I don't really take care of my hair at all and she explained different types of products I could use to help with my hair and she had specific products you can buy from her too if you are interested. I wanted to have some curls in my hair and some fringey bangs and the look I ended up with was very cute. My appointment went a little over time but she still watched her pace and did not rush though to finish up. I definitely recommend making an appointment with her.