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http://www.openvoc.eu/poi#funnyReviews
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  • Whatever you do do NOT rent a property with this company. We love our house but are planning on moving when our lease is up simply because Progress is a nightmare to deal with. They come off as all by the book and they are when it comes to issuing you $125 late fees and other fees, but when it comes to responding to your issues they are virtually non-existent. And every call to them means holding for at least an hour. As others stated our original rep completely disappeared once we were in. The place had numerous problems which have still not been fixed. First of all the pool was being worked on when we saw the place and we were told it would be fixed by the time we moved in. The day we moved in, the pool was still being filled by a hose from our house. So the pool was filled on our dime. However, it was still not fixed. The pump was still broken and we had to refill the pool numerous times and make many calls and complaints in order to get it fixed. All the while paying a $90 monthly pool service fee (which was not disclosed until we signed the lease) for a pool we could not use. Then our jacuzzi was unusable because unbeknownst to us until we moved in, the propane tanks to the jacuzzi were empty so it was up to us to get that up and running. 3 weeks ago it began draining for no apparent reason. We contacted our assigned rep about it and no return call. So we went online and filed a report about two weeks ago. We received an email response saying that someone would contact us for an appointment (and if we are not there for the appointment they can charge us $75) but still no call or contact from them. Meanwhile, we are still paying for our pool service. They also force you to include your utilities with your rent, so if you are late paying utilities it registers as late for your rent and they will still charge you $125. I learned this the hard way. We also have a chronic leak under our kitchen sink. They have had someone come in to fix it three or four times, but it kept breaking, which resulted in flooding of our kitchen and our cabinets. The wood under our kitchen cabinet is now like a big sinkhole. And we are told that we have to report it or they won't come fix it. Even though they are aware of the problem. I am currently on hold with them. I waited about 45 minutes and was finally talking to someone and then I got cut off. Now I have to call back and hold for another hour. This place is the absolute worst! Do yoursef a favor and don;t rent with them no matter how much you like the house.
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