I'd like to suggest a motto change to "The world...on a cold untoasted bun!" Seriously - the sandwiches are inventive and delicious, but serving the creations on a cold bun is such a poor choice. And despite their functional kitchen equipment, the laws of physics seem to be suspended where toasting is concerned because they won't do it even when you ask.
I've stopped going there for this reason. I'm not sure why they can't make this one last effort when they put so much into the products they make.