You see enough bad reviews for this company! In case you still have any doubt, here is one more from me. My home warranty company sent them over to unclog my sewer line and to fix the leak at the bottom of the toilet. They did the former and skipped the latter. When I called their office requesting them back to complete the remaining job, the lady who answered my call refused and even hanged up on me when I was trying to make her to understand the reason for my request. I would not use their service even if it were free. I would not buy a warranty again if the warranty company might hire them to do the plumbing job.