3.5 stars... the drinks are kinda good. The location is a bit of a different story. Come with lots of patience. Even if you're at the front of the line, they may take 7 minutes to get to you. Really.
Right by UofT and ROM, you have ChaTime in the perfect location except right now it's under a mess of scaffolding. It's open but its so hard to see where it is from the street right now. Just look for a flash of purple signage and you're there. The store has done one thing well... it's put the line direct from the door up the side to the ordering spot. It's not crowded into the front or spilling into the seating area. The seating area has a number of tables but I'm going to be honest, it's a bit of a mess. It's clear the UofT students love this spot because you can see so many just take up entire tables themselves while studying or it's a mess of old napkins. This is definitely an university hang out spot.
As for service, it's 'interesting'. I got here before the crowd and I just saw the line up from just me to at least 12 people behind me. The problem... something was amiss with the previous order and they needed 2 people to fix it for at least 7 minutes. Seeing how I was at the front, it was a bit annoying to wait for so long but I would REALLY hate it if I was the 12th person at the end.
Mango Juice QQ - to call this juice would be wrong. Mango fruit drink ... that's probably right. It's a light clear orange sip that's pleasant and not too sweet when you ask for 50% sugar. The QQ part is really the two types of chewy toppings. Their regular boba and then the coconut jelly. One thing weird about the jelly... they're length is wider than the straw so it often clogs the straw. I ended the drink with almost all the coconut jelly still in the drink. Boba was nice and chewy and not over cooked. I'd order this again but just with boba only. 3.5/5
Coffee Smoothie - this one was ok ... I feel like they forgot to get all the ice blended cause every sips had these chunks in it. Flavour wise it wasn't bad but I think it wasn't flavourful as it needed to be. 3.5/5
Lesson learned here ... if there's a line up, keep walking and go somewhere else. Even if there's no line, it's debatable to recommend this spot and maybe you should keep walking too.