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| - *You want 2 pr for the price of 1??
GO ELSEWHERE, SAVE YOURSELF!
WORST OPTICAL EXPERIENCE EVER!!
The $29 "free" exam fee- for a BOTCHED EXAM - was not returned to me after I HAD to RETURN glasses, due to the WRONG PRESCRIPTION being dispensed from THEIR OPTOMETRIST.
Altho the place AT FIRST GLANCE appears clean, all the frames I tried on needed at least periodical cleaning, lenses were visibly FILTHY, and within 2 days after trying on (and buying) 1 pr frames from there, I developed a skin infection where frames contact point is (where ear attaches to head.)
When I initially went to pick up the finished glasses, I could see through the 1 lens out of 2 that seemed to be correct prescription; I had also NOT been informed that these smaller frames would"squish" my progressive prescription into tiny space, as the whole progressive prescription needs top to bottom room enough to fit into a frame properly. I hoes this helps someone with a progressive prescription to pick large enough frames for their prescription.
The dispensary employee- who actually came to work to dispense glasses to people, WITH PINKEYE from their child- told me to "try them on 1st thing in the morning," that my eyes would adjust. Tried that, it was a WRONG prescription.
And guess what?? I GOT PINKEYE!, which is highly contagious and required antibiotic eyedrops to cure.
MY frames were returned to me 3 MONTHS LATER, WITHOUT ANY clear plastic lenses, making them not returnable to the frame company. It was very difficult to reach an employee at corporate to straighten things out, "customer service" phone number automatically put me on permahold, then cut the call off at the 20 minute mark. I tried this 3 times, same result.
After emails with a corporate employee, I had to FIGHT to get back ONLY PART of what I spent. They insist on keeping the $29 for exam fee, because I did not end up accepting their incorrect results.
Save your eye health, money, time and exasperation.
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