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  • I think it's a hit or miss. The food isn't as great as it was in the past and service is iffy. Combine that with the somewhat hard to read forms, and there's a potential mix for disaster. I love the idea of customizable meals, but their execution is mediocre. I came one night during a slow dinner with my bf and it was practically empty. After filling out the forms, we went to wait. Half an hour passed by and three other people who came after me got their food. Another guy took a pizza I thought was mine, but the kitchen guy shrugged and insisted it wasn't. My bf got his pizza after fifteen minutes and began to eat without me while I sat around waiting. I kept asking the kitchen staff who said to be patient and wait even though I was already waiting for half an hour. After finishing my milkshake, I was clearly annoyed and not hungry anymore. I considered demanding a refund when the manager? came up to me and asked me what I was waiting for. I told him a pizza and he went to look for it. He returned and told me they LOST my form somehow in a sea of four sheets of paper. I had to fill out another one and wait even longer. When my pizza came, I decided to eat it but it wasn't even that appetizing. The crust was thin and floppy and it looked like they haphazardly threw on the toppings. Personally, I'm disappointed with Mia Za.
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