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  • This is the worse company EVER!!! I called on July 28th to schedule an appointment to have a tech check out my AC compressor. They were not able to get me in until Monday August 1st when it was determined my compressor and valve was broken. This company completely shut off AC unit which caused my house to be 95 degrees. I explained to them I have a medical condition and dogs to which I need air at all times. They had no sympathy or sense of urgency in getting my appointment schedule for the same of following day. This company was not able to get me on the schedule until Friday August 5 with no window time. Friday approaches and the tech called asking what was wrong and that he was going to come check the AC unit. I informed the tech someone already came out on Monday and that I have an appointment today (Friday) for them to replace the compressor. The tech said he could not install the compressor until the following day after speaking wih his supervisor because they are only allowed to install 3 compressors a day which is BOGUS! I called the office directly after ending the call and the people in the office gave me a different story saying my compressor was not in and they could not come until the following day!! When they told me this I was livid and stated they needed to arrive as soon as they opened. The lady I spoke with said the warehouse didn't open until 8 and thand tech wouldn't get here until 930 am which at this point I'm beyond frustrated. I said to just schedule the appointment. Saturday which is today comes and its 945 and guess what no one is here. So I called them back and asked where the tech was and the guy who answered the phone told me you have a window of 8-1. This set me off because I was told 930 so after me yelling at them he said he would check further and when he came back he said well you are the first one on th scheudle but they guy will call you by 930. I stated j would be writing a horrible review and hung up. 10:09 am comes and the guy finally shows up and it will be 4 hours to install. Took me over one week for this bullshit. Don't EVER use this company!! EVER!
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