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  • ZERO stars. I really wish I would have read reviews on this company before renting. My husband is active duty military so we had to rent this home blindly as we were not able to come out and do our walk thru until the day we accepted keys. this home was DISGUSTING! they did not have the carpets cleaned, or the home cleaned for that matter. over half of the light bulbs were missing or burnt out, the backyard has turf that was not clean or sanitized after previous tenants pets. We do not have pets. SO why should I have to clean pet urine or poop??? Oh that's right I shouldn't have too!!! I called and called and called to try and get someone out here to clean these carpets. Finally I told them I am aware of tenant laws and BY LAW the carpet has to be cleaned. and by law I can hire someone myself to do it and deduct it from the following months rent. What do you know, someone was out here the very next day. We have taken photos of everything that is wrong and documented everything. When I say the house was dirty, I mean disgusting dirty. The bath tub had black feet prints in it!!! mildew scum build up on the showers. hair on top of the drains. stuck on food and spills all over the tile. sticky cabinets. food stuck to closet doors upstairs. and they tried to tell me it was cleaned. BULL!! AND! they tried to tell me they don't maintain screens on the home. ok that's all fine but you have to give me functioning screens before you say you don't maintain them. When they put in an urgent maintenance request... it really isn't urgent. We did not have hot water or heat for 2 days. with 4 kids. that was great. and the water to the fridge wouldn't shut off and it took them over a week to get someone out here, come to find out they never even put in a service request. What a crap company this is. STAY AWAY!! oh and lets not forget all the HIDDEN fees in addition to your rent!!!! HORRIBLE COMPANY!!!
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