STAY FAR AWAY IF YOU HAVE ANYTHING CUSTOM ON YOUR VEHICLE!! I have taken my car here several times over the years since they opened. They really have lost their customer service quality. The last three times I've had to return after paying for their $35 full service only to realize they only did half the job!! Today was worst experience ever. I have custom wheels as many people do and in the wash it sheared off one of the covers. I asked where it was, they found it but since it was sheared off it can't be put back on. They surround you and keep repeating we're not responsible because they are custom, after stock wheels. I asked this rude person to please be quiet as I was speaking with another worker who was explaining why it wasn't able to be put back on. Bottom line my $35 car wash is now a $100 car wash and the interior console of my car looks as bad as it did when I took it in. My advice STAY FAR AWAY FROM THIS PLACE. I can't help but wonder if this happened to the Porsche behind me if the story would be different....
Even the employees who work inside the store have deteriorated and at times can be outright scary. They're rude and full of attitude!