I had the longest, most painful check out at Copps to the total indifference of the Manager standing 5 feet away intentionally ignoring the nice woman struggling with the checkout machine. I was also surrounded by 4 people that were suppose to be bagging my groceries but not 1 did. I did. I even turned to one who was just standing there and asked where the paper bags were and he just say, "We're out" and continues to watch me do his job. Again, their manager is 5 ft. away and is completely indifferent. Oh, and packed up the groceries of the nice couple behind me who were waiting and eventually moved to another line.
Needless to say, my weekly visits to my local Copps are over. I'd prefer to drive further and possibly pay more at the Hyvee who clearly appreciates my business.