I originally set up my delivery date for Saturday after 5 pm because I was told by the guy who sold me my bed set that it was okay. Only for Saturday to come and Jackie (she said she was a manager) called me and told me my delivery would be between 3pm-6pm. I told her that I was advised after 5pm. She was rude, impolite and told me that if I cancelled the bookshelf I would still be charged for it. This company is a hassle to deal with almost makes me wish I'd just paid full price for the bed which when they set it up bent the bed legs. Terrible company do not recommend.