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  • I left this place feeling like I was leaving the twilight zone. The experience was just THAT bad. My sons first check up, he was seen 45 mins past his apt time. I thought OK, one bad time I will give them another chance. Two weeks later, he had a little bug so I made an apt for 1:20, saw the doctor at 3:00pm. The doctor was wonderful, very thorough and helpful and seemed to genuinely care what I was saying. Unfortunately, the Doctors here are surrounded by absolute bottom of the barrel help. It was truly mind numbing. I don't understand who is hiring there for the front desk, well I should say the side desk where you check out but PLEASE PLEASE RAISE THE BAR. I moved to Summerlin, so my children will have the best in care. While I am checking out, I DONT WANT TO SEE a mid twenties woman, with make up all under her eyes, like she hadn't even washed her face that morning, piercings, and arm tattoos. She was so rude, so classless, didn't say please or thank you ONCE. it was literally mind blowing. The woman sitting next to her was no better, I use the term woman loosely. Please take the time and hire some professional, respectful, staff. It is such a shame that both of the wonderful doctors my son saw for his appointments are over shadowed by the ugly waiting room, long wait times (shameful), and low rent staff.
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