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  • Not happy with the customer service I received on this visit. I purchased a Rag & Bone jean jacket at the Houston location specifically for this trip to Vegas. The jacket was missing buttons that I hadn't noticed before. I came in with the jacket to return and was turned away because they refused to call the Houston location and have them look up the receipt. This was the only jacket I brought so my options to not wear it and freeze to death and return it when I got back home or continue wearing it and lose the opportunity to return it and get stuck with a $500 Jean jacket with missing buttons. expect much better customer service for the amount of money I spend. I will no longer be shopping at Saks.
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