I really wanted to like Bakerbots but everything I tried was far below my expectations. The shop is not in city centre, so a little out of the way to get there (Ossington Station) and is a very small space and cash only. We got 3 cupcakes and 2 cookies. The cupcakes were dry, frosting was hard/dry and the cookies were hard and tasted sort of stale. The guy who was helping us seemed like he wanted us out ot the shoppe ASAP. I had really high expectations for Bakerbots Baking because of all the positive Yelp reviews... maybe I came on an off day? I also used to order custom made cakes from the owner Rosanne and she provided exceptional customer service and delicious+beautiful cakes. Will come back and give it another chance, hopefully my sweet tooth will be happier next time.