I put in an order through their website to print documents I needed a quick turnaround on. On the website they stated any orders over $75 would take 24 hours. Since I was tight on time because I needed to get this proposal in and have a courier pick up the documents, I had called them to see if there could be a rush. They said it would be done by 3 pm.
I received an email by 12 noon stating the documents were ready to be picked up. They weren't busy when I arrived so maybe that was why the quick turnaround. But I was impressed from beginning to end with the service and would use them again.