Horrible customer service all the way around. Our truck came back scratched. They "attempted" to fix it. Scratches are still there just not as deep. Our truck is only 5 months old. The response we got from them was "they won't notice them when you trade it in" so basically not a big deal if your vehicle gets scratched here. And when my husband said it was most likely from the car wash they said basically he was a liar and that it didn't happened because they send their "managers" truck through. Regardless of how it happened it still did. I wouldn't recommend this place, especially if you don't like being called a liar.