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| - The reason for 3 stars and not 5 is because of the service. We went there about 9:00 p.m. I was reluctant to sit outside because it was cold, however, they had nice strong heaters thst they kept on the whole time so it was so warm and toasty. The food was amazing. Many different things were ordered but they all tasted amazing and everybody scrafed theirs down pretty quickly.
What went wrong was the way we were served. So there were 5 adults in our group and 2 kids, normally, restaurants do not technically count the kids as "people" for their table headcount, but this waiter did and they automaticlly charged about 19% for gratuity from us. That's probably why the service was so terrible because he knew he was getting a tip either way.
Anyway, my boyfriend got 3 refills and each refill he had to ask for. We saw our waiter like 3 times and each time he was uninterested and coming out from a casual conversation he was having with his co-workers. It was not busy at all the time we went, so there was no reason to not have his attention.
He made no conversation, wrote our orders down wrong, and he wasn't even the one serving our food to us. When we told him we wanted our bill split, he was annoyed. He took forever to split them, probably because of the conversation he was carrying on the whole time with another associate, and when he came back he basically just handed them to us and washed his hands of us. Didn't ask how it was or anything.
He ended up making about $50 on tips just from us and gave us trashy service.
I would definitely go back because the food was so amazing, but if I got him again, I'd request a different server.
Pros: Amazing food, caters outside to the weather appropriately
Cons: Terrible customer service
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