Worst restaurant experience ever. We made a reservation but no one among the trainees at the front could find it. There were empty tables but they sat us in an extra room that wasn't decorated where there were no other customers, no table set up, and the table wobbled. We ordered. It was our son's birthday. Waiter did not introduce himself and brought beer. Soda we ordered came half filled with no ice.The menu was a batch of pages from a printer with most of the selections crossed out. We were also told there were no potatoes. WHAT KIND OF RESTAURANT RUNS OUT OF POTATOES AT 6 PM? It took 1.5 hours for the food to arrive - COLD PIZZA and a BURGER - an hour and a half. Complained and were told something about a recent remodel of their kitchen being the reason. Manager (who never introduced herself either and who did not speed anything up for us or seem to even know how to manage) came to table after we complained. She comped HALF the cost and gave us the beer free. Not sure why we were charged anything. ALSO, we saw a rat near the bird cages. DISGUSTING. I picked my purse up off the floor at that point. Just a horrible night. Son's birthday celebration was ruined. If we had paid, we'd have considered the value poor for the price we paid. Pizza wasn't much different from the kind you get delivered - except it was very small - and very expensive and very cold.