I've been here a few times over the last 4 years.
I got the rare beef and rare beef brisket pho today it was lovely. I often get the rice vermicelli with the chicken / beef and spring rolls (H) and it's really nice too.
I went a bit early for the dinner crowd, but no one else came in so I'm worried they're losing business due to the economy.
The thing that really needs work here is the ambiance. The decor is left over from the steak house that was here many years ago. I'd guess it was there sometime in the 90's. They have a flat screen TV which is turned to a random channel. Today it was on CBC - The National, which wasn't horrible for me eating alone. I can't imagine people going for a dining experience wanting to have some random channel on. A little music might be nice and not that costly I imagine as they have a sound system which they used to use.
I just go there once in awhile for a bite to eat and the ambiance isn't as important.