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| - The lasagne deserves 5 stars.
The line-up system deserves 1 star, in my opinion. It is difficult to know where to line up. They need some signs! Or a "take your number" system. And why is the bread queue right in the middle of the sweets line-up and the deli queue, and it's not really clear where you should line up if you want to order hot food to go?
It's possible to just stand there for a while, thinking that you are lining up to buy, for example, a frozen lasagne. As you stand there, with your fingers beginning to turn numb because of the chill of the lasagne, you realize that, after all, you were not in any line at all. You step up to the cash, a chorus of irate customers berate you for cutting the line.
Surely, a few tweaks with signs or cordoned areas could fix this!!
Some other line-up plans spring to mind, for example, in some of the Italian Bakeries in Etobicoke (examples: LaRose, TreRose) have designed European line up systems which function cleanly and smoothly.
You leave Lamanna's tasting the ashes of a one-star line-up experience (like Soviet flashback).
However, the sun rises when you arrive home and eat your 5 star lasagne.
The food is brilliant.
Note: I've been there three times. The first time, I fled in panic after the irate customer chorus. But I tried again: the food is very good.
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