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| - So disappointed by this place. It looks great and I loved the feel of the place upon entry. But everything fell apart.
First, we told our server that our daughter has a bad egg allergy, and asked which items on the kids menu were safe. He laconically listed a few that "should" be okay. "Should or are?" we asked, and politely explained that the difference was the difference between going home happy or going to the emergency room. Unmoved, he held by saying one or two things "should" be okay. So we asked him to check, trying to be as nice as possible. He came back saying his supervisor also thought these two dishes "are probably okay," but he could check with the kitchen if we really needed him to, making it clear that this would be an imposition. We asked for him to do so, then ordered.
Our drinks came after our food. My wife's cocktail came in a beer glass "because they're out of cocktail glasses," and though my (expensive) beer was meant to be 330ml, it was half-poured in a 250ml glass, so I pointed this out. After a long wait, a guy said, yes, it was wrong, and I'd get $1 off on the bill ... even though the beer was $9. I said I'd rather the beer, and he returned much later with a thimble full of extra. Dude was basically trolling us. Even though we were being very nice (daughter was there: didn't want to make a scene).
Oh, and my wife's and my food came before the kid's. The food was okay, but way overpriced.
You know, I like that the average quality of restaurants in Madison is high, so it's hard to go badly wrong. But Cafe Hollander is a hole. Drive-through at the McDonald's across the street would have been better.
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