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| - Firstly, I would like to say that I **WAS** a pretty regular customer here.
Normally don't take to Yelp to talk about a poor dining experience, but as the manager of the restaurant refuses to do one of his basic job functions and talk to his customers, I guess this will do.
I think the fact that every single time I dine in, there is a whole new team of servers speaks volumes about this place and the people who run it. I don't think I'd want to work for someone like the person I spoke to on the phone today either.
Great food, sometimes you'll get good service (really just depends on the server.) I ate here pretty regularly, but will not give this place anymore of my business! Time to find a new sushi place.
I was charged twice for my dinner, called the manager and was hung up on. I guess there was an error and I was charged for another table's table that was around $50. I guess that there was an error of some sort and that the money will not be taken out of my account. Odd that it has? Anyways, most people would like to know when there's been an error with something as serious as your bank account. Was I told before leaving? No. I was left to find this error out on my own and to call on my own time to be hung up on.
And lets be real, the sushi rolls taste the same here as they do anywhere else. There is absolutely no difference between Stingray and any other sushi place in Phoenix. The upscale ambiance is nice - but the food is not anything special. This was my go to sushi restaurant, because I liked the location and menu. NOT because of quality or service.
The manager stated "well, I'm the owner it is not my job to impress you." H I L A R I O U S words to hear out of someone's mouth, that own's a business that is only as successful as it's customers are happy. LMAO!!!
My advice? Find a better sushi place, one that respects it's customers. There's a million other sushi places that I look forward to.
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