The place was filled with smoke when we first entered. Then we ordered... 25 minutes later the guy comes out to ask us to clarify what toppings we would like on our pizza!! They scream for their crew members so it sounds like you are interrupting a fight in the back... Our food took 45 minutes to come out and NO ONE else was here. I do have to say the food was very good. But we weren't given plates or anything to eat with in store.. My suggestion would be to order food to pick up. Solves all problems.