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  • I have visited Vogue nails several times over the past 3 years but after my visit today, 10/1/17, I will not be returning. I came in for a fill in and toe polish change. I was told to have a seat and wait for the next available nail tech. I hadn't even been sitting for 5 minutes when a nail tech came to complete my toe polish change. After my polish change, everything went down hill. I sat down at a different nail tech's station and showed her the chrome finish I wanted on my nails. The nail tech looked at me and said "That is a different powder to get that look and it is very expensive, so pick another color". I was extremely taken aback by her comment. She had no idea how much money I had in my purse so the nerve of her... In that instant I should have followed my gut feeling and left. Instead, I picked another color and let her complete my fill-in. Halfway through the fill-in I looked around the room and saw that everyone was offered something to drink except for me, so I kindly ask her for a sprite. She didn't give me a response, she just continued to do my nails. It was like I had said absolutely nothing. After about 7 more minutes she stops my nails abruptly and gets a soda for me... Lets fast forward to polishing my nails. The entire time she has barely said a word to me but all of a sudden starts questioning me about where I got my last fill-in done and how much they charged me. I had to ask her "Miss why are you so caught up on prices? I get my nails done as a luxury because I work and can afford it." Well, once I got to the register I realized why she was pressed about prices. She charged me $40 for a fill-in and toe polish change. The fill-in with Gel polish should've been around 25 or so but $15 for a toe polish change? LIES!! She attempted to overcharge me. I let her know that because she decided to overcharge me, she will not be receiving a tip.... I will never go back to this place because the customer service sucks. If I'm going to spend my money I expect to be treated with respect and kindness when I receive a service, not discriminated against or judged. I would give them no stars if I could!!
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