The short story: good food, lousy service. In fact, I had the best flautas I've ever eaten! I was at the hotel for a convention, and I'm not sure if they weren't prepared for an influx of people or if our server was just inexperienced, but we were very poorly cared for. Our waitress wouldn't return to our table, so we had to ask the manager twice for our check---and we asked two other servers who passed, as well. When our waitress finally came with the check (after 40 MINUTES of waiting), we asked her to stay and take our payment. She said no, she had food to get for other patrons. We implored her, so she took our credit cards to the back---then delivered other food and didn't run our cards for almost 10 more minutes. I can't remember the last time I experienced such terrible service! The good food is the only thing saving this review!