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  • My food was great, for my wife not so great. Waiter did not take his time to listen to the order and kept running away to flirt with the waitress so he completely messed up the order twice. Over medium eggs she requested, took it upon his self to give her over easy. She asked for momma whites and he gave her biscuits and gravy even after she asked what choice of taste do they offer. When the manager realized the errors. He did not come over to apologize for the mistake, nor did the waiter. He made it seem as if he was going to comp her meal. Funny did all for that just want what she ordered. Didn't give her the cheese that came with the meal, no refills on KOOLAID. I even asked if they had peach cobbler when I placed my order. He said yes, great I'm gonna get some. Nope he handed us the bill and basically told us to keep it push. Bad thing was it was slow. Time like that would be an up selling strategy. 30 minutes for the food to come out no cobbler, no sorry, no toast or cheese with the momma whites and over easy eggs that wasn't asked for. Really disappointing I wish I could put half a star. I was so upset that I didn't even order my to go order because the service was terribly below standard. As a manager I would never allow my associates to perform at average or below. This business has come a long way since Phoenix. SMH brand standards and above.
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