The one here, in Mesa, is really good. And I love the new look to it too. But they don't like taking in books and give you credit much. The last time we went, we only go like $15 of credit. I could only get 2 books with that. So, we go to this one pretty rarely. We love the one in Flagstaff much better (besides, people there are much nicer than in Mesa and took most of all our books. We got a $80 credit last week, the last time we went to that one!!). The one in Flagstaff IS much better.