Went to Fran's just before attending an evening of xmas carols at the nearby United church..It was busy but after fifteen minutes, we were seated by friendly and seemingly efficient staff..we ordered calamari for starters..they arrived spread sparingly across a plate and in all had two 'rings'...the rest, and i counted, six, were the 'hairy' baby squids, which my wife refuses to eat...i looked at the gentleman who delivered the plate and he blurted out, 'i know, we get alot of complaints about them'...it turned out to be the manager...for 10.00 i thought that was a 'bad deal'...my friend had the roast beef on bread with gravy...the meat, prepackaged, barely covered the bread...my hamburger was good...we used to love frans for their good portions...but not on this occasion.