This woman running the show (PJ?) is non-responsive and does not care about her customers or her business. She put her company out on Groupon, and then became non-responsive so that people have a difficult time USING the certificate. She requires people to order online using her system, so the customer has no verification that the order was placed, no record of the email being sent, etc. Then, when the order is not fulfilled, she just says "We did receive the order".
When I did finally get my order placed, I was extremely disappointed upon picking up the cupcakes I had ordered. They looked like a 5 year old frosted them, and did not at all resemble the pretty cupcakes in the pictures on the website. In addition, the writing that I requested on the cupcakes was not done. They just dont care.
Avoid this bakery and go someplace that actual values their customers.